Terms of Service

These Terms of Service (“Terms”) govern the use of the Unified-Suppliers service, operated by MB “Digitasodas”, a small partnership (mažoji bendrija) registered in the Republic of Lithuania, company code 305676811, VAT code LT100016563313, registered office at K. Čerbulėno g. 17-2, LT-47239 Kaunas, Lithuania (“Unified-Suppliers”, “we”, “us”). Contact: [email protected].

1. Definitions

“Service” — the Unified-Suppliers software-as-a-service platform available at unified-suppliers.com, which enables Customers to automate the import of product data into their own systems, including any related APIs, integrations, and documentation.

“Customer” (or “you”) — the legal entity or professional that registers an account and on whose behalf the Service is used.

“Customer Data” — any data, files, product information, or other content that the Customer submits to, imports through, or generates with the Service.

“Subscription” — the paid plan (monthly or annual) selected by the Customer.

“Agreement” — these Terms together with the Privacy Policy and any order or plan details accepted by the Customer.

2. Business Customers Only

2.1. The Service is offered exclusively to businesses and professionals acting in the course of their trade, business, craft, or profession. This includes legal entities as well as self-employed natural persons (for example, persons operating under an individual activity certificate or business license in Lithuania, or an equivalent status elsewhere). The Service is not offered to consumers, and consumer-protection legislation does not apply to the Agreement to the extent permitted by law.

2.2. By registering, you represent and warrant that (a) you are acquiring and using the Service predominantly for business or professional purposes and not as a consumer, and (b) the individual completing registration has the authority to bind the Customer to these Terms.

2.3. The billing details you provide at checkout (company name, company code or VAT number, or the business details of a self-employed person) serve as confirmation of the business nature of your purchase. We may ask you to provide additional evidence of your business or professional status, and may decline or close accounts that do not meet the requirements of this Section.

3. Account Registration

3.1. You must provide accurate, current, and complete company, contact, and billing information, and keep it updated.

3.2. You are responsible for maintaining the confidentiality of account credentials and for all activity under your account. Notify us without delay at [email protected] if you suspect unauthorized use.

4. Acceptable Use

4.1. You agree to use the Service in compliance with all applicable laws and regulations and only for its intended purpose.

4.2. You must not: (a) use the Service to import, store, or distribute unlawful content or product data that infringes third-party rights; (b) resell, sublicense, or provide the Service to third parties without our written consent; (c) reverse engineer, decompile, or copy the Service except as permitted by mandatory law; (d) interfere with or disrupt the integrity or performance of the Service, including by placing excessive load on our infrastructure or circumventing usage limits; (e) attempt to gain unauthorized access to the Service or its related systems; (f) use the Service to send unsolicited communications; or (g) engage in abusive or offensive communication with our staff.

4.3. We may suspend accounts engaged in conduct violating this Section, following the procedure in Section 9.

5. Fees and Payment

5.1. Fees are set out at unified-suppliers.com/en/pricing. All prices are stated exclusive of VAT; applicable VAT is calculated and added at checkout in accordance with the law. For business customers in other EU member states with a valid VAT number, the reverse-charge mechanism may apply.

5.2. Payment is collected by card through our payment processor (Stripe).

5.3. Auto-renewal. Subscriptions renew automatically at the end of each billing period (monthly or annual) unless cancelled before the renewal date. You can cancel at any time in your account settings; cancellation takes effect at the end of the current billing period.

5.4. Price changes. We may change our fees with at least 30 days’ prior notice, given by email or through another communication channel we use with you (Section 14.4). Price changes take effect at your next renewal. If you do not agree, you may cancel before the renewal date.

5.5. Overdue amounts may result in suspension of the Service following notice and a reasonable cure period.

5.6. Free AI credits. We may, at our discretion, provide free AI credits each month for AI features run on our AI provider accounts (such as translations and product descriptions); the current amount is shown on the pricing page. Free AI credits are a benefit we choose to give, not part of the Subscription, its fees or its features, and Sections 5.4 and 12.1 do not apply to them: we may change, reduce or withdraw them at any time by notice in the Service, effective from the next billing period. Unused credits do not carry over. When the credits are used up, AI features pause until the next billing period unless you enable usage-based billing in the Service, in which case AI usage beyond the credits is charged together with your Subscription, based on our AI providers' costs plus a service fee, up to the monthly limit you set. AI features used with your own API keys (for example DeepL, Google Gemini or OpenRouter) do not count against the credits and are billed by those providers under their own terms. Usage-based rates may be changed in accordance with Section 5.4.

6. Refunds

6.1. Fees are non-refundable except as expressly stated in this Section or required by mandatory law.

6.2. If we terminate your Subscription for convenience (Section 9.2), we will refund the pro-rata portion of prepaid fees for the unused period.

6.3. If we terminate for your material breach (Section 9.3), no refund is due.

7. Customer Data and Intellectual Property

7.1. Unified-Suppliers and its licensors own all rights, title, and interest in and to the Service. No rights are granted to you except the limited right to use the Service during the Subscription in accordance with these Terms.

7.2. You retain all rights in Customer Data. We claim no intellectual property rights over Customer Data and will use it only to provide the Service, as described in our Privacy Policy, and as required by law.

7.3. You are solely responsible for Customer Data, including having the necessary rights and permissions to import and process it through the Service.

7.4. Data export. You may export Customer Data at any time during the Subscription. After termination or cancellation, Customer Data remains available for export for 30 days, after which it is deleted from our production systems; backup copies expire automatically within a further 30 days.

8. Indemnification

8.1. You will defend and indemnify Unified-Suppliers against third-party claims, damages, and reasonable costs arising from (a) Customer Data, including claims that it infringes third-party rights, or (b) your use of the Service in breach of these Terms or applicable law, provided we notify you promptly of the claim and allow you reasonable control of the defense.

9. Term, Suspension, and Termination

9.1. By you. You may cancel your account at any time in account settings, effective at the end of the current billing period. Section 7.4 applies to your data.

9.2. By us, for convenience. We may terminate your Subscription for convenience with at least 30 days’ written notice, with a pro-rata refund per Section 6.2.

9.3. By us, for cause. We may suspend or terminate your account with immediate effect if you materially breach these Terms (including non-payment or violation of Section 4) and, where the breach is curable, fail to cure it within 14 days of notice. Serious violations (unlawful use, security abuse) may result in immediate suspension without a cure period.

9.4. Inactive accounts. Accounts inactive for 2 years or more may be deleted. We will give at least 30 days’ notice by email to the registered address before deletion.

10. Warranties and Disclaimers

10.1. We warrant that the Service will be provided with reasonable skill and care.

10.2. Except as stated in these Terms, the Service is provided “as is” and “as available.” We do not warrant that the Service will be uninterrupted, error-free, or fit for any particular purpose, and we disclaim all implied warranties to the maximum extent permitted by law.

10.3. The Service depends on third-party systems (including the sources from which you import data); we are not responsible for the accuracy, availability, or lawfulness of third-party data or systems.

11. Limitation of Liability

11.1. Neither party excludes or limits liability for (a) death or personal injury caused by negligence, (b) willful misconduct or gross negligence, or (c) any other liability that cannot be excluded or limited under applicable law.

11.2. Subject to Section 11.1, neither party is liable for indirect, incidental, special, or consequential damages, including loss of profits, revenue, business, goodwill, or data.

11.3. Subject to Sections 11.1 and 11.2, each party’s total aggregate liability under the Agreement is limited to the fees paid by the Customer in the 12 months preceding the event giving rise to the claim.

11.4. Neither party is liable for failure to perform caused by events beyond its reasonable control (force majeure), including outages of third-party infrastructure, provided the affected party notifies the other and resumes performance as soon as reasonably possible.

12. Changes to the Service and to these Terms

12.1. We continuously improve the Service and may modify features, provided the modifications do not materially reduce the core functionality of your Subscription during a paid period.

12.2. We may amend these Terms. For material changes, we will notify you at least 30 days before they take effect, by email or through another communication channel we use with you (Section 14.4). If you do not agree, you may cancel before the effective date; continued use after the effective date constitutes acceptance. Non-material changes (clarifications, typos) may take effect on posting.

13. Governing Law and Disputes

13.1. The Agreement is governed by the laws of the Republic of Lithuania, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

13.2. The parties will first attempt to resolve any dispute amicably through negotiations. Failing resolution within 30 days, disputes shall be settled by the competent courts of Kaunas, Lithuania.

14. General

14.1. Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision is replaced by a valid one that most closely reflects its intent.

14.2. Entire agreement. The Agreement constitutes the entire agreement between the parties regarding the Service and supersedes all prior agreements on the subject.

14.3. Assignment. You may not assign the Agreement without our written consent; we may assign it in connection with a merger, acquisition, or sale of assets, with notice to you.

14.4. Notices. Notices to you may be given to your registered email address, within the Service (in-app notification or account dashboard), or through another communication channel established between you and us. A notice is deemed given when sent to your registered email address or made available through such a channel. Notices to us: [email protected] or our registered office.

14.5. No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.

MB “Digitasodas” · K. Čerbulėno g. 17-2, LT-47239 Kaunas, Lithuania · Company code 305676811 · VAT code LT100016563313

Last updated on 2026-07-10